adminBidding for the LSCU’s Virtual Silent Auction is underway, and you’ll want to check out these incredible auction items so that you can vie for the items you want to win! Bidding will close Oct. 9 at noon EST/ 11 a.m. CST. This is the...
As credit unions nationwide see more deposits than loans from consumers, offering affordable small business financing solutions is more important than ever. Member Business Financial Services (MBFS), the CUSO formed in 2008 to assist credit unions...
Launch your leadership potential in 2021! Explore the world of leading, motivating, and inspiring people to work together and to work smart with the LSCU’s Leadership College sessions in Alabama, Florida and Georgia. The Leadership College...
A new initiative at Filene Research Institute focuses on data analytics with a goal of uplifting credit unions and their ability to serve their communities. The institute launched its Center of Excellence for Data Analytics and the Future of...
Did you know that contact center satisfaction dropped 5% from 2018 to 2019? When up to 30% of consumers flunk their responses to traditional knowledge-based security questions, contributing to an average 16% call abandonment rate for financial...
By Laurie Winger CUNA Mutual Group At their core, effective insurance products and financial services must be customer-centric, benefiting both credit unions and their members. Offerings need to be easy to understand and simple to apply for and...