adminAs the pandemic continues to affect daily life, one area poised for continued growth is residential real estates. With homeowners turning their houses into schools and offices, more and more are realizing they need more personal space to make life...
During a time when credit unions are seeking to be leaders in inclusion, the NCUA, through the Office of Minority and Women Inclusion, has released its first Credit Union Diversity Self-Assessment Checklist, a tool to help credit unions build the...
Did you know that contact center satisfaction dropped 5% from 2018 to 2019? When up to 30% of consumers flunk their responses to traditional knowledge-based security questions, contributing to an average 16% call abandonment rate for financial...
FinCEN is proposing amending both the “Recording” and the “Travel” rule that apply to funds transfers. The regulators are proposing to reduce the threshold for recordkeeping of international (whether coming to or from the United States) funds...
JMFA is planning a webinar “Avoid Compliance Risks and Improve Your Overdraft Strategy” on Nov. 19 at 2 p.m. CT. The regulatory landscape continues to change. When it comes to meeting your members’ service needs and expectations, it’s...
As your credit union sends in LSCU dues this year, we encourage you to support the many good works of the Southeastern Credit Union Foundation. Through the Fair Share program, the foundation ensures the continued growth of the programs and services...