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CUNA Member Experience, Sales & Service School coming to Boston in 2019

admin1 min readNovember 27, 2018

The dates and location are set for next year’s CUNA Member Experience, Sales & Service School, Aug. 19-21, 2019, in Boston, MA, designed to provide attendees with forward-thinking insights to help enhance their service cultures. Attendees will learn: The influence of member experience on strategy development The keys to effectively mapping the member journey How […]

The dates and location are set for next year’s CUNA Member Experience, Sales & Service School, Aug. 19-21, 2019, in Boston, MA, designed to provide attendees with forward-thinking insights to help enhance their service cultures.

Attendees will learn:

  • The influence of member experience on strategy development
  • The keys to effectively mapping the member journey
  • How to engage staff and reward performance
  • Insights into using data to manage member experience

To learn more and to register, visit cuna.org/memberexperience.

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